Cancellations, Substitutions & Methods of Payment

Cancellations, Substitutions & Methods of Payment

Training Policy

Our Training

Cancellations and Substitutions

Cancellations received up to two weeks before the training session are refundable, minus a $25 registration service charge. After that, cancellations are subject to the entire course fee, which you may apply toward a future training course. Please note that if you don’t cancel and don’t attend, you are still responsible for payment. Substitutions may be made at any time. If the training session is full, you may transfer to an alternate session. RNM Quality Consultants reserves the option of canceling, postponing, rescheduling or relocating any training session. In such an event, space will be provided for confirmed attendees at an alternative training location.

Methods of Payment

Credit Cards
Prepayment by Credit Card or Check is required to reserve space at any training seminar. Credit Card payments require card number, expiration date, and name of cardholder. We accept MasterCard and Visa only.

Purchase Orders
A PO must be sent by fax, mail, or email, which includes your company's billing address and accounts payable department phone number. Payment is due prior to the start date of a training session. Registrations are not complete without full payment of PO.

Checks
Checks must be sent to:

RNM Quality Consultants Inc.

210 Harvest Creek Close, N.E.,

Calgary, Alberta Canada T3K 4P8

Travel and Hotel Information
Attendees are responsible for their own transportation and accommodations.

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