Quality Auditing

 

	Quality Auditing (for System and Process Compliance & Improvement) Duration: 2 Days   -   * Price: $595 CDN E-mail a link to this page    Open a Printer-Friendly page
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Course Description

This two-day training course will provide you with sufficient knowledge and practical techniques to successfully prepare, perform, document and follow-up a quality audit for system or process compliance and improvement in accordance with the ISO standard 19011.

Who Should Attend

The content of this course would be very beneficial to individuals who are or want to conduct internal quality audits; or must audit suppliers.

What you will learn:

Quality Auditing Principles and Concepts

• the purpose and benefits of a quality audit;

• the different categories and types of audits;

• the requirements of a good audit;

• what is meant by "objective evidence";

• the duties and responsibilities of an auditor;

• the attributes of a good auditor.

Audit Planning and Preparation

• how to develop an audit scope and determine objectives;

• audit scheduling and notification;

• methods for preparing and using audit checklists;

• how to select, organize and coordinate an audit team.

Auditing Methods and Techniques

• how to conduct a Pre-audit meeting and why;

• the three D’s of auditing;

• effective and proven investigation techniques;

• methods of sampling & collecting data;

• analyzing collected data

• how to handle difficult situations;

• the audit "wrap-up" and what is involved.

Audit Reporting

• how to review and document audit findings;

• what audit reports should contain and why;

• how and to whom audit reports are distributed;

• requirements of record retention.

Audit Follow-up, Corrective Action & Closure

• who is responsible for resolving audit findings;

• how to effectively follow-up and verify corrective action.