Writing Effective Procedures and Instructions

Writing Effective Procedures (for Process Improvement & Incident Investigations)  Duration: 1 Day   -   Private Training Only E-mail a link to this page    Open a Printer-Friendly page

Course Description

This one-day training session will provide participants with an excellent understanding of how to develop quality system documentation that will meet the requirements of the ISO 9000 series of standards. 

Who should receive this training?

This course should be considered essential for any member of your staff who is or will be involved in the development or maintenance of company quality documentation.

What You Will Learn

Participants will learn all the steps involved in creating and managing policies, procedures, work instructions and departmental guidelines.  Specific topics covered include:

ISO 9000

• the documentation requirements of the standard;

• how to determine what exclusions apply to your organization.

Documentation Development

• what are the different levels or "tiers" of documentation;

• how to evaluate existing documents to ISO requirements;

• effective and proven methods to develop your documents;

• what your documents should contain and why;

• how to structure your documents;

• how to ensure standardization with multiple authors;

• how to effectively flowchart your organization's processes;

• who should prepare what documents and why;

• insight into what, when and how to cross-reference;

• the review and approval process;

• how and to whom you should distribute your documents;

• how to distribute documents both electronically and by hard copy;

• how to ensure proper documentation updates using a maintenance plan;

• who is responsible for document control and how to achieve it.

What You Will Receive

Each attendee will receive the "Writing Effective Procedures" course book valued at $50.00. In addition, at the end of this course each attendee will receive a Certificate of Completion suitable for framing.

We can conduct this course at your facility, to fit your schedule and at a very reasonable rate.  For more information regarding our training rates, call us toll-free at 1-877-650-0565.  Or, if you prefer, you can outline your specific requirements in an e-mail and send it to Training@iso-specialists.com to request a quotation.

FOR QUALITY & PRODUCTIVITY IMPROVEMENT TRAINING CALL:

1-877-650-0565

Go to Top